To meet the challenges being faced by the banking industry especially Co-Operative Banks, the bank has geared itself by reorganizing its structure by decentralizing power to speed up decision making in all spheres of customer service. For this purpose, the bank is working towards Total Automation including digitization.
Key Initiatives towards Digitization are as follows:
- Mobile Banking(IMPS/UPI)
- Net Banking(IMPS/UPI)
- Self –Service Kiosks
- Tab Banking
- Aadhaar Enabled payment System
The bank is slowly and steadily increasing its Micro Financing Scheme for artisans, craftsmen and self employed from the weaker sections of society at important craft centres. The focus will be on weavers, brass artisans, chikan and zari workers, carpenters, etc.
Even in the era of new age banking and stiff competition, the bank has and will always retain it's focus on small depositors and small borrowers. Bombay Mercantile Co.operative Bank Ltd. takes its commitment towards the welfare of the society very seriously. The aim of harnessing the country's savings and utilising them to improve the life of the common man has been the Bank's vision for the past seven decades and will continue well into this millennium.